- Develop your leadership.
As a leader your job is to develop those around you. Mary mentored and fostered new leaders in our organization on a regular basis. Dozens of people she mentored went on to become leaders in our organization. She was valuable because she created other leaders. Be valuable too.
How do you develop your leaders? Has your team had formal leadership training? Our unique approach instills the five traits of exemplary leaders. Make sure each of your leaders has the skills they need to lead.
- Know your people better.
Remember when the standard to meet with direct reports for formal performance reviews was once a year? No more. Now the guidance is at least once a month. This does three things. One, it builds a sound relationship with your team member. Leadership is about relationship. Two, it is a valuable chance for you to get regular, valuable feedback on your organization. Finally, it gives them a regular update on their performance. Tackle performance problems early. Encourage high performers at every chance. Here’s a good format for the 1 on 1:
- What is going well?
- What have you learned?
- What will you change?
- What are your next steps?
- Vision/Mission – again and again.
The best leaders never forget why they exist. People hunger for meaning and purpose and a consistent reminder to your team vision and mission will remind them that what they do is significant. Start every meeting answering the “why.” Why are we meeting? How does this meeting tie into our larger purpose? Do this and they will be more inspired and fulfilled. “Our meeting today is for (purpose)… which enables us to (mission/vision).” Simon Sinek said it well, “Great leaders are able to inspire people to act; they give them a sense of purpose or belonging …” Remind your team of the “why” – and inspire.
- Set clear expectations and follow-up.
Is your team working toward some measurable vital result? We may have told them (or think we did). What is their understanding and what metrics are they working toward every day? What gets measured gets improved (Drucker). Is it sales, profit per transaction, repeat customers? Ensure that your team has what they need and knock down any obstacles. Are you serving them so that they can meet the expectations?
- Recognize results and desired behaviors.
Be the kind of leader who never stops finding the good in people and telling them. It builds loyalty and fosters high performance. We asked them to achieve it. Celebrate it. Recognize everyday behaviors that will lead to results. For example, long hours to meet a deadline, creative new approaches, serving the customer well, etc. When was the last time you said it? Do it today.
Do these five things regularly and watch your team take off!