- Please provide a brief description of your STEP Signature Project. Write two or three
sentences describing the main activities your STEP Signature Project entailed.
I volunteered at Grant Medical Center, where I supported patients and their families. My main responsibilities included helping with wayfinding around the hospital and spending time talking with patients and families to provide comfort and distraction from the stress of being in a hospital environment.
- What about your understanding of yourself, your assumptions, or your view of the
world changed/transformed while completing your STEP Signature Project? Write one or
two paragraphs to describe the change or transformation that took place.
Before this project, I did not fully understand the impact that being a volunteer could have on someone. I used to think volunteering in a hospital mainly meant doing small tasks like giving directions, answering quick questions, or running minor errands. Those responsibilities were part of my role, but over time I realized there was a much deeper layer to what I was doing. Patients and families often came to the hospital feeling anxious, overwhelmed, or even scared, and I began to see that my presence could help ease that stress in ways I had not expected.
What stood out most to me was how much people appreciated moments of simple human connection. A short conversation while they were waiting, or the reassurance of walking with them through the hospital, often helped them feel more relaxed. Sometimes people told me directly that my help made their day easier, and other times I could just see it in how their mood shifted. These experiences changed my perspective on volunteering, showing me that it is not just about completing tasks but also about providing comfort, empathy, and a sense of support during challenging times.
- What events, interactions, relationships, or activities during your STEP Signature
Project led to the change/transformation that you discussed in #2, and how did those
affect you? Write three or four paragraphs describing the key aspects of your experiences
completing your STEP Signature Project that led to this change/transformation.
One of the most meaningful parts of my experience came from the conversations I had with patients and their families. Many of them were under stress or waiting for news, and I could see the effect that even a small interaction had on their mood. Taking the time to talk about ordinary things, listen to their stories, or simply keep them company often made them smile or express gratitude. These moments showed me that volunteering could provide comfort in ways that went far beyond logistics.
Doing simple, small tasks such as wayfinding, walking people to different departments, or answering their basic questions also became moments where I saw the importance of volunteering. Many patients and families started off looking overwhelmed or tense, but when I helped with these small things, they often calmed down and looked more at ease. What seemed like a minor task to me could ease their anxiety and make the hospital process less intimidating. Seeing those changes in people’s body language and attitude helped me realize the bigger impact of small acts of support.
Another important part of my growth came from reflecting on my service each day with my volunteer coordinator. At the end of shifts, we often talked about the people I had helped and how those interactions made a difference. These conversations helped me step back and see the larger impact of what I was doing, not just for individuals but for the hospital community as a whole. Actively discussing the meaning of my work gave me space to process what I was learning and helped me realize that volunteering was about both presence and contribution.
I also noticed how the staff valued the support of volunteers. Nurses, doctors, and other employees often thanked me for assisting families or guiding patients, because it allowed them to focus on their responsibilities. Recognizing that my role had ripple effects throughout the hospital system gave me a stronger sense of responsibility. It showed me that volunteers are not just “extra help,” but an important part of creating a supportive environment for both patients and staff.
- Why is this change/transformation significant or valuable for your life? Write one or
two paragraphs discussing why this change or development matters and/or relates to your
academic, personal, and/or professional goals and future plans.
This change is significant to me because it connects directly to my goal of becoming a physician. As a pre-med student, I spend a lot of time focused on science, academics, and the technical side of medicine, but this experience reminded me that being a good doctor also means understanding the human side of patient care. By learning how much impact small acts of kindness and presence can have, I gained perspective on the type of physician I want to be—one who not only treats illnesses but also helps patients and families feel supported in stressful times.
On a personal level, this experience also helped me grow into the kind of person I want to become. I want to be someone who can make others feel at ease, even in difficult or overwhelming situations. Seeing how conversations, patience, and small actions could transform someone’s hospital experience showed me that these qualities matter just as much as clinical skills. Carrying this forward will shape how I approach my future career in medicine and how I interact with others in my daily life.
















