Investor Momentum

A few months ago I attended a Startup Grind session at TechColumbus where Wil Schroter of Fundable fame was talking about his new startup Fundable.  Overall great stuff, Wil is one of the true unique’s in Columbus. He has a defined style, and is very much to the point typically on what he’s working with.

In the QA session of the talk a question was asked about how young startups get investment, its a classic tale really, how do you net attraction and Wil dropped a line I haven’t forgotten since he uttered it… “you have to work on accumulating enough investor momentum” essentially, you need to be visible, and net attraction and double down on it, rapidly increasing your chances to actually get investment.  Its work work work but there’s tactics as well.

Walking away from that and thinking about my own pipeline of things i’m working on at TCO, I reframe that notion of investor momentum into “deal momentum”, what can I do to ensure that this tech I’m working on nets a deal.  I do everything I can to fuel it forward, deal momentum, the more I think about it, the more critical it is.  Sometimes ya gotta drag the whole party, you me, the faculty, etc kicking and screaming into that deal momentum gateway.  And the goal is unified, one goal, one mission, deal.

Of course the receipe for a deal is tricky, its like 2 parts ip, 4 parts alignment, a dash of paperwork, and a whole lotta go go go.

The past 2 months at TCO has seen massive momentum for my pipeline, things are looking good, deals yet, no, but deals to be yes.

Renamed!

Ok so this weekend I pondered about renaming this blog from “Technology Commericalziation” to something else.  For a few reasons, 1, this blog is really my thoughts on tech com not tech com per say.  2, its not to represent the “position” of campus wide tech com, I’m just a serial blogger.  3, the commericalziaiton word is seriously too long, 4, pipeline is what we all talk about and express, whats in the pipeline, how to get in the pipeline, working for the techs in the pipeline, 5, its not so much  behind the scenes but in the trenches where things get done.  6, freshness rules, change often.

Yeah so that’s it.

Traits of Successful TVSF Rounds

Every friday I take a sec and fumble through my stack of witty dan’ism’s, assorted ah ha’s and bit brainstorm notes.  They’ve been piling up, so here’s some notes I took at recent meeting where the State of Ohio Third Frontier folks came to visit and talk to us here at TCO about basically, what makes for a successful TVSF proposal.  Which is hugely important stuff.  For the university, actually any university in the state, a successful TVSF round Phase 1 which is 50k match and Phase 2 100k award is a BIG BIG BIG deal, its typically the kickoff point for many would be startups that we’re working on.

Now you have to get this money, its just nice to have money given that its a big win, few if any strings and its like do good for Ohio, make jobs, and we’ll help ya do it.  However, there is one bit thing, your proposal needs successful “traits” as I would call it.

These are my RAW notes, so dan’ism’s are fully included, no charge, as are my interpretations on what I heard.

You can read more about Ohio Third Frontier’s program here, which btw, is a really kick ass program.   For transfer offices we get windows of opportunity to apply for Phase 1 (usually early early stage funds, funds that need to be matched either by the university or another party) and Phase 2 (start a new biz funds, this the grail startups chase, and for good reason, 100k few strings, and go go go).  Phase 2’s are typically an indicator for follow on support funding as well.  Getting a Phase 2 is like shooting a flare gun in Columbus, or for VC its like the Bat signal, people notice, and incubators, accelerators and related funds engage as everyone is looking for the deal to be.

My notes are focused more around Phase 2, because my deals, what’s in my pipeline are typically technologies that while they could be direct licenses and we’re always working that, are also startup worthy targets.  Sometimes you need to go startup to get a big licensee to pay attention, at least thats what I think.

Keep in mind that these “traits” I talk about are not slam dunk material.  Its not a check list, its a “have the right mindset”.  TVSF btw stands for Technology Validation Startup Fund.  To apply, you have to write a 6 page proposal, explaining all the usual aspects of why you, why this tech, how you make money, etc etc to the TVSF board which is has its analysis and reward recommendations done by a third party.

Traits of Successful TVSF Proposals

1, links, so the gist here is give the reviewers MEAT in the proposal, give them places to go, things to do, they will research, give them link material.  They did say they don’t always look at them but the point is that if ya got’m throw them in.

2, anticipate the problems you’ll have and how you will handle them, Every startup is filled with a degree of BS.  You will have problems.  Stating those problems and how you handle them, gives the reviewer a better sense of whether or not you’re delusional in what you’re doing.  Accepting a challenge and noting where the challenges are and then how you’re the one to tackle them and with x method- is what they want to see.

3, litmus, do you lack the acumen?  Here the reviewers I get a sense is a bit like #2, I mean these guys are gonna add it up as well and if the risk is just too wonderland material, passing is unlikely- which is one of the big questions I hear alot in the university setting- would typical “I can’t believe” startups of the valley really fly here.  Like would AirBnB ever get TVSF if we rewinded way way back to the start of that biz?  Would the midwest take the risk?  Any my notion is no.  And the question is- is that bad?  Thats where the real debate seems to be.  But thats for another blog post.

4, budget narrative, the budget needs more info, explain it better, what you need and why vs the typical, we need x for doing stuff.

5, 90% of TVSF Phase 2 proposals fail on the biz model, I’d add that the model fails for a few reasons, 1 it bad, 2 it doesn’t exist, 3, you’re crazy see #1, 4, its ok for you but for TVSF

6, too many gaps in the biz model is bad, again this goes back to you recognizing where the issues are and calling them out in the proposal with the overwhelming awesome hammer of how you’ll rock them

7, notable biz leads engaged, Ok lemme state this, to me TVSF folks never came out and said it, but its in my impression that having notable mentors/VCS in your proposal increases the odds of “mmm yeah, could be good”.  I figure the state kinda doesn’t like risk that much, if at all, but if there’s a so and so on there, well i know so and so… and comfort comes and it doesn’t feel as risky though its sure as heck is.

8, partners and first customers are KEY, While so and so is good, what’s even more convincing is a first customer, partner that is gonna either test and validate your concept, or be your first paying customers.  Nothing brings money to the table faster than “I have orders can can’t meet demand!”.

9, be CLEAR, well written proposals are noted.

10, common pitfalls, a pure license deal where theres a sense you wont generate jobs or grow, ROI that is not apparent or so far way meaning that you’re a project but not a biz yet, location issues- you intend to take the operation out of state, parent company doing well but this new arm or new company thats related to the big company needs the funds- basically red flag

Where Proposals Fall Down

  • path to market issues (#2, #3, #5, #6)
  • lack of company backing (#7 #8)
  • Proof to raise additional funds (#7)
  • Have customers (#8)
  • Have people that want to invest (#7)

So what do my notes tell me.  RISK is risky.  State of Ohio is pretty decent at taking risk but it likes to shore up the odds as best it can and for good reason, thats our tax bucks afterall?  Even so, the other compelling clarity is that you need people to make things work in Columbus.  Out a 100 startups that apply, nearly all of them need a sense of overwhelming traction to them in the sense of venture and mentors engaged, first customers, and a compelling prospect for state funds.

The more I look at my notes the more I feel the pain on my side of the fence.  Need more entrepreneurs.  Have tech, yes lots, have entrepreneurs to help craft the gap between tech to realized opportunity, not so much.  Some of the tech i have is obvious in its model, obviously those ones go quicker than the bigger more risky ones.   But alot of the things I have are dog food techs, they’re techs I love because the university swims in the context, it feels the problem and has addressed it and will feel the problem every day, hour and minute of the day.  In any given time frame here at TCO there are some 15 startups in states of possibility but without entrepreneurs they are well.. challenged.  Heh.  Mostly cause we don’t give up too easily.

Personally I’m as much of a fan for biz models as i am successful traction metrics (see TPS report earlier blog post), I’ll take startups that are converting on users, netting traction and getting sitting on a defined “sauce” any day.  A model will appear in time.  Usually its there already but its not as $$$ obvious, like big data, etc.

But back to the notion of Air BnB would it ever been “funded” via something like TVSF?  I suspect not.  Mostly because we’re talking state funds, and they need more.  But I think they want the challenge- amaze them.  Thats the gist really.  You need to show that you need TVSF, you need x, you need y and why you’re the one to bet on.  Vision, conviction and the power to make a convincing argument is powerful.  Additionally in Columbus, for these funds, you gotta use the network.  Which means you need to let people in and you need to make room for them in your brain.  Get ready for thoughts and opinions, win some lose some and don’t lose yourself.

Take-aways for faculty remain the same, the invention is one thing, the value/market is another, lets work together to cross that gap.

The Monetization of Process and Protocol

The earlier I get brought into an idea/concept/deal etc the better I seem to perform and align with the end objective, make $ for the university.  Working at TCO is basically a sea of meetings.  You’re constantly navigating the variables, most static, some dynamic, many poured in concrete unable to be blown with basic tactics, no these variables take a serious amount of dancing to make them work.

Coming out of a meeting this afternoon, a good one, a staging meeting basically, getting everyone in line for what could be is key.  Overall, I played a full hand of “here’s what we know, here’s how the university works, and here’s where we want to go” to the fullest extent.  Looking back on the conversation I may of revealed too much, but there are so many IP deals that are actually not really about IP at all, they’re about the perception of IP, and more about the leverage of knowledge, the applicable extent of that knowledge, the advantages in that knowledge, the context that the university swims in, then perception of where that knowledge, and context and related IP could be with the said player that unifies that footing- nuff said, its complicated.

The mission before me now is pretty clear, stay connected to the conversation, frame/tag/bag the IP today, tomorrow and to be made, push the “papering” of the conversation as far into the possible as you can and drop the lure of university engagement and the benefits.  Make no mistake, we’re always selling.  And you’d be crazy not to given that there is much to gain from a university connected deal.

Ideas hit me in waves at times.  After a 56 minute meeting with my brother Matt catching up on all things in his life, my life, the family etc, I opened up a browser tab and scribbled down “monetization of process and protocol”- whats that all about?

Many of the ideas I really like at the university hover in and around process, our process, our way of handling the context, the problem at hand, then we have protocol, our methods of handling that problem, the formula to address it.  If one could look at commercialization in a different light one could see where the intersection of value could be- a the juncture of context, where process and protocol thrive.  At those intersections is IP to be un-earthed, recognized, monetized.

Likely the real opportunity snowballs from the context, process and protocol flex point riding along the path of needing to change or disrupt based on pending circumstances- regulation, market/value opportunity recognized, saving money, etc.  I like framing my deals this way.  Thinking about the meat and factors in and around the obviousness of the IP.  We paper the IP part but the extended context of how that IP is leveraged in conversations, in alignment, thats the more interesting elements.

Its often weird to be an agent of economic disruption for the university, to make something out of a passing conversation, to leverage the now into next and frame it such a way that you push toward that objective- kinda fun, all the while navigating the variables, anticipating the drops and highs in the road ahead, leveraging every piece of known goodness that can benefit both you and your intending party so that you can uphold and meet the metric, you make a deal happen, it benefits, it creates value, it makes difference in peoples lives, it makes a difference in Ohio, it fuels the ecosystem to do more.

Just as investors need narratives, and customers need to be sold, the university needs stories of success and failure so that we constantly get back up the next day, get to that meeting, apply our learnings, innovate and go.

Your homework, identify a sea of process and protocol near you, note it, think about how much frequency it experiences, think of what IP you may be standing on, talk to me!

 

WearGood pitch analysis

A couple of weeks ago I had the pleasure of judging the first WearGood hackathon event in Columbus.  Held at TechColumbus and put on by the CivicHacks team the event was “challenging”.  David All is resilient guy.  While I love wearable tech, I thought a hackathon with wearable tech would be challenging- because the average startup weekend is hard to see results.  But David and Jennifer and his whole team rocked it, even with low participation in the overall event.  

Let’s talk about participation.  After doing events like Wakeup Startup, Ignite Columbus, Startup Weekend, and the hackathons I put together at TCO, participation in my view is a luck of the draw.  You never really know you have it until the the last week or so before the event.  In some ways I think of events around this notion that do I have enough friends to make it worth while, if yes, do it, if no then risk it and be happy regardless with outcome.

Events are about leading.  They’re about telling the planet, “we’re supposed to be going this way” they are filled with RISK.  You need to embrace the audacity within and go for it and that sounds cool but sucks big time when no one shows.  We’re not mighty morphin power rangers, we’re people with feelings, we want traction, and when we work so hard and don’t get it, it sucks.  So huge congrats to the WearGood team for pressing thru and making it happen with low participation numbers.

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The Teams

I was seriously impressed with the teams, writing software in 24hrs is challenging, doing a wearable hacked thing, that sounds even harder.  Sometimes its hard to judge these teams.  I feel bad for judging teams like this because the act of creation itself never seems to get a break.  I mean its hard enough willing something into existence and then being cross examined by folks who debate your biz model.  In some ways I wish we wouldn’t discuss biz models and instead speak to traction and only that.

Anyways.. the teams.  (via weargood site)

STEPLITE – FIRST PLACE

StepLite solves a medical challenge by deploying wearable technology to alert the person wearing the device when pressure is placed on the bottom of the foot.

Why it got first place?  Why did this pitch win?  Well for a few reasons I figure, one, its healthcare, and right now investors love anything healthcare.  Second it worked, and the use case, the primary user was the creators husband.  It was nice to see tangible working thing right there doing its job.  It was also simple, understandable, a narrative that worked.  It didn’t talk about a 64 billion dollar industry of feet, it spoke to this person in this room needs this thing right now.  And they willed it life and there it was.  So it just had all the right nuts and bolts to make it go.  I loved that it kept working throughout the other pitches as well.  The team was new, or at least felt new, they felt coachable.  Product still has a ways to go but the size of the market, the applicable need and such all seemed good.

THE BAND – SECOND PLACE

The Band solves the identity problem in homelessness by using NFC technology to provide a profile that can be easily accessed from a wearable band.

What about this pitch?  Well this team took the Frankencup award from me and BigKittyLabs.  The prototype worked, and I like software feats of amazement in short time frames.  I also liked the “data” aspect of this play and its “infrastructure” opportunity.  If done well, and nets adoption, this concept would get acquired for organizing, enabling a whole new market.  However, later I thought.. you might not need hardware at all and simple go with biometrics and use fingerprint id and just do away with yet another thing people can use and or traffic to exploit the system.

SHAKE UP – THIRD PLACE

Shake Up addresses unemployment and entrepreneurship by bringing the act of swapping business cards to a wearable device in a fun and engaging way.

What about this pitch?  This one i was surprised got into the top 3.  I think it did because it looked the most “built”  The pitcher had the item on his hand with wires and all it feel the most cyber.  But I dunno for me its another kickstarter project, go for it, but i’m not sure about the biz per say.  But by all means go for it.

PAVLOG

Pavlog is an app that connects wearable technology to the Internet of things to create a personal marketplace for all of your connected habits.

What about this pitch?   This pitch felt familiar, if you’ve followed the quantified self scene there are alot of companies connecting health to habits and the like.  Pitch wise I felt I needed to see more on this one to get the gist of where it was going.  Its an idea that I’d continue to work on though- but at an insurance/accountable care angle so that what you end up has sustainable traction to it.

COMPASS

A wearable device can be used to educate by gamifying field trips and unlocking interesting content.

What about this pitch?  Geocaching concepts are coming back.  This one had an interesting twist where by kids gain from location based education aspects, like, challenges of go to COSI, go here, go there etc.  It’d be another idea that could work, but needs baked.

REFRACT

Refract is a public art installation that uses wearable technology to interact with mind-bending glass/light displays.

What about this pitch?  Cool idea from the hackable aspect.  I think this one would do well on Kickstarter, but it screamed expensive infrastructure to get going and be a biz.  But thats where kickstarter can help maybe.  I liked the idea of citizens hacking/updating city public art installations.

LIGHT IT UP

Events can use the Light It Up wearable technology to synchronize massive, personal light shows.

What about this pitch?  This felt like something that RedBull would sponsor.  Needed to be baked more, but they pulled off the tech demo.

Overall great event, look forward to seeing more from the Civic Hacks team in the future!

The Traction Potential Score – Part 1

It’s been a busy summer.  Even while students were away the halls of TCO were packed with inventions, patents, and hustle.  The machine of invention is relentless.

I did alot of ideation this summer, which is one of my favorite things to do at TCO.  Take something, shape it, make it better.  Course I still like the dance, the art of the deal, and the ramp up to awesomeness.  But ideation lets you create.  And that has me thinking about new ways to triage and assess ideas.

I look back on successful techs that I have been a part of that turned into deals for the university and I think about common aspects in and around those deals and techs, what are the factors that made those things fly, or was it all by chance?  For as much as I perceive and believe that some technologies are more valuable then others, I can’t help but think of the crazy things that come out of Silicon Valley that no sane person would believe had any potential and in mere years some of them have become juggernaughts of disruption and billion dollar pay days.

I like to think that part of my skill set is believing and overcoming the odds of no that befall all technologies attempting to get to market.  Its like a mission.  And it is a roller coaster.  And its pretty unpredictable.  And all these things I think freak out just about everyone in for the journey. You need to be insanely resilient to start a biz.  You have to have more optimism than most and you have to know your customer, your product, the market and have a nose for traction.

This has me thinking about triage and assessment of technologies in a new light.  Of course there’s the basics of assessment, how big is the market, who or what is the gold standard and the competition questions.  Then there’s patents and protection.  None of my deals have ever had any protection, no patents in my neck of the woods, not to say i don’t like them, but I tend to favor techs or shall i say i’ve had more success with techs that had inherent momentum to them, ie traction potential.

On the way home today from work, coming out of an ideation session with a team of inventors part of the Arts & Sciences CAPS group, where we dabbled with some feature mapping and tales of traction, got me to thinking that traditional assessment is good but in software, for me, what I need to see is “traction potential” or a TPS, yes thats right Office Space people, I need a TPS report.  What is that technologies Traction Potential Score?  It should be noted that i’m solely speaking to a tech’s TPS score in the view of a deal to be, not a TPS score in the sense of its overall success in the market.  Tho they are related, like anything however, especially in making things come to life, there are phases, ie the journey.

How do you compute a Traction Potential Score?

Well for me, first we have to qualify what I like to work with.  It has to be copyrighted content, software orientated, and or problem that is addressable by software.  So what I need to see is either software thats been made, or content that could be something and or a problem articulated with a notion that software could fix it.

Then there’s factors that get weighed in the mix.  Some are more critical than others.

They are: Team, Alignment, Audacity, Conviction, DogFood, Enablement, Narrative, Sauce, Customer, Baselines.

Team, people matter.  I often hear this from investment, they lead their investment based on people first not technology.  Why?  Because you want to bet on the person with the idea to overcome the journey and pitfalls ahead.  This is why so many investment groups end up placing their own people into deals i figure, control is one aspect i’m sure, but its also a sense of can the guy/gal at the helm take the hit that will hit hard- hr, tech, customer – related fails etc.  For us at the early stages of idea, tech, to license arena, team matters in that licensing is also a journey.  So a team needs to be there hand in hand to get the job done.  The university is not a solo quest.  You need people to make things happen.

Alignment, likely the most important thing early on in getting traction.  If you are aligned you’re ready to do things, crazy things, you’re ready to dream and fail, you’re willing to get back up and pitch, you are willing to be smashed, twisted and then wham you just re-take shape and are good to go.  You align well with others.  You may not always agree, but you’re in it.  With teams are not aligned, all traction stops.  This is a big deal because you’re trying to drive the ball down the field and if the team isn’t working the ball stops and the clock runs, and runs, and runs.  What’s worse is that the team can falsely project that alignment is there but its not thus you don’t realize the clock is running and the ball has gone no where.  For TCO alignment doesn’t come easy.  We’re often a rock in a hard place by a factor of 10.   We’re attempting to help inventors navigate a sea of constraints, legal, conflict, protection of the tech, situational awareness of whats needed to make the tech to go further, optics, politics, dynamics, people stuff, you name it.  But successful deals are born on the backs of alignment.  Sometimes we can’t control the alignment because its outside parties, our would be license’s are often at odds with the universities directive.  This is to be expected really, you don’t want to fault someone for being hustle orientated, you want the economic engine to roar and go fast.  In the end, to me, thinking about TPS, alignment is a big factor.  Luckily it can always be address and tweaked thru communication, best practices, and willingness to bounce back.

Audacity, I use this word alot.  I like techs that have the audacity to change things.  They say, why walk when you can teleport across the room.  Thats a cool tech, lets harness that one and run with it. Audacity helps the marketing and competitive conviction of a concept.  It feeds the essence of the software to change your perspective of what you thought “was” before.  In the valley, everything is change orientated.  Investors love change, to a degree, especially in the sense that this change brings on the potential for new standards, new real estate of which they own or are a player of.  Techs need a degree of audacity.

Conviction, follows alignment, but is really centered on the sheer will factor of a tech.  Sometimes I see techs that communicate conviction.  Then I meet the people that invented them and I see conviction in their eyes, their mannerisms, the way they quickly attain alignment, become a part of the team, and invent additional IP nearly on the fly or manifest it for the one goal, to make this tech move, make it fly.  These people are self starters.  They are the mover and shakers the university is working to cultivate, to unearth and likely find.  Odds are they are already known in their groups and departments, but not always.  A big part of the resiliency you need to go.

DogFood.. heh, this refers to the likely-hood that the university or inventor will use the technology themselves. I still stand behind the notion that some of our biggest deals to date are based on the Dog Food factor, ie, we ate it ourselves.  This is great for the traction score because you’re gonna do the idea regardless of commercialization.  This allows the TCO to work in parallel of your efforts.  Plus its a nice big indicator of interest to biz leads when they realize the university is going to see it thru.  Of course most take that wrong though.  They see that the university needs that thing they made, cool, i’ll license it and sell it back to them, awesome- but thats not how it works.  It hasn’t happened on my watch at least.  Plus thats the wrong thinking I want from a biz lead.  I want them to think about new customers, beyond the buckeye walls.  What is good however is that technically their is a first customer, the university, and that in marketing and telling people the tale of why they need x thing is huge early on.  So many startups fail to get a first customer, in techs with high Dog Food factor, we got you covered on that.  The Dog Food factor also means the tech has more widgets and wheels, there’s more meat on the bone, and that makes the IP richer and a better healthier hand for the university, meaning more likely to net $ in my opinion.  A strong Dog Food factor also means the administration, the higher ups stand to benefit more in that these techs represent a often infrastructure need that is converted into cash.  I also like them because the university is a sea of possible context.  I tell people Ohio State is a city.  You name it, we have it.

Enablement, how well is the technology currently enabled.  Meaning, do you have code, do you have an app, do you have content?  Traction is about speed, time, time to get to market, can you get it, you have to iterate and roll, fast.  If the tech has no current enablement, thats unfortunate, it doesn’t rule it out of the TPS, though likely downs the score a bit.  Some IP is tricky, its conversational, its someone recognizing the need, and that seems meh at first until you realize theres more to that need. I often gravitate toward ideas with code however but are part of a story that I see enabled.  There are a handful of techs that purely content and or just stories of customers and needs, that I see the end game on.  I already see the software.  I know it can be made, thus it factors into my enablement score be it lower often than sitting on existing code.  Its hard to explain, but sometimes you see it, you know everything to make, and its not hard to you, you still people to make it, but you see it.  Thats why i think I like prototyping so much, is because seeing it in my mind and then seeing it in code, no matter how crude is an amazing feeling of awesome.  In those instances I become inventor in some ways.  I enjoy helping people see their ideas realized, its why I’m at TCO.

Narrative, can the tech be spoken to in a narrative form that people get.  What most people don’t realize is that whatever big idea you’ve got, if you can’t articulate it in 5 minutes or less, odds of you netting any traction is near zero.  Its not to say we want noncomplex ideas, its just that our audience does.  I still recall my first day at TCO going around campus leaping from complex context to complex context.  It was crazy, insanely complicated battery technology, polymers, to medical this and that.  A primary TCO mission is to inform the planet of the insanely awesome invention we have at Ohio State, to do that, techs have go from complex to meaning in marketing.  And its a super fine line.  You dont want to dumb it down but you also dont want to alienate.  A conversation of huh is still better than no conversation, so i’ll take a huh any day, but when the other party declines to connect based on confusion, thats not good.  In 5 minute pitches, the audience actually views the speaker more than the deck.  So the narratives are key.  People have heard this before, the elevator pitch.  But whats more accurate in todays scene is the taxi pitch, meaning you’re pitching to people distracted, looking to get in another vehicle to take them somewhere, and you need to have enough appeal for them to either pass on the taxi or invite you in for the ride.  Techs with a low narrative score can hinder traction because the language of understanding is unknown.

Sauce… hmmm this is like techs having an angle to them.  I love it when I come across a tech/idea that has angle.  The angle refers to a secret sauce aspect of the idea, like for example, pending law changes will impact this market causing these people to freak out because this will be mandated.  Building for that pending change, regulation etc, is a nice angle.  It doesn’t rule out others can target it as well, however.  Sometimes sauce is purely technology awesomeness, xyz tech does it better than anything out there, or maybe its the patent.  Every tech has a sauce, the special, the one thing the inventor pulled from the heavens and infused into their creation.  Sometimes we can’t see the sauce, but we feel it as it moves thru the vibes of the inventor, its fuels their conviction, and we get it, and more so it plays to narrative in a big way.  TCO isn’t meant to be an all knowing league of extraordinary people (though we are) we’re about having the right mixture of people to take IP further, and the mission is not to run these new companies, tell established ones what to do, but help set them and the IP in motion.

Customers.  Ya gotta know the customer.  You have to have a sense for who they are.  I like to know what they eat for breakfast, I wanna know frequency of use with the said thing you made for them.  I want to know what inspires them.  What they read, who they hang with, and why they want your product.  With customers come a sense of transaction, which in itself is a worthy factor but I bundle it in with Customer.  Transactions, moments of engagement between customers and your said thing is what drives your IP in the end.  That value that customers see in your IP, and transact accordingly is the crowning achievement of commercialization.  Can an idea with no customers have traction?  The crazy thing is yes.  Why because technology is an ever oozing entity in itself.  Technology is like force and things like the internet help spawn patterns of random weirdness, like strange fragments or residue left over from human interaction, I believe sometimes these fragments themselves are things that get traction regardless of a known customer or not.  Whats more crazy is that those things snowball, especially online and they themselves reveal whole new markets and customers that feed them.  This is the power of software, especially when it fades to near zero cost, technology doesnt ask why, and there for it breeds an army of doers that don’t ask why either.  That lack of why or lack of customer orientated thinking runs rampant online and cannot be underestimated.  It doesnt appear in our halls too often however, as inventors invent IP typically for a reason, but we as an org, as a university, need to champion discovery, we have to nurture the possible, especially the force of technology, its a cult.  I mean you can ignore it, but why?  There’s a hundred would be Zuckerbergs on campus, why and what would the university stand to gain in limiting the dreams of people? Nothing. So dream on customer or not I say.  But for our TPS score, we like ya to have a customer in mind.

Baselines.  Are there norms to compare to?  Baselines are like competition but I don’t want to use that word any more because it spooks people into the wrong line of thinking.  Too many times would be startup or inventor thinkers get caught on the its gotta be something that no ones done before mindset.  They obsess over newness, but that is a terrible pit of badness.  For me on the traction score, if you have no competition, that is a huge red flag.  With no known baselines, you’re really on to something or you’re in a scary unknown un-investable space because with no baselines, ummm whats up or down?  Plus the “i gotta be the only one” thinking is really really bad for the whole traction story, for the narrative it means you’re super unknown, for enablement it means the tech is either really hard to understand, and or going down a path of squiggly uncertainty because we’re not customer focused as much as being totally new and unique focused. But is there a line of good competition and bad?  Yes but its case by case basis really. Baselines include more than competition, they speak to the norms or patterns in and around the tech, perspective of market, market size, willingness of that market to embrace new things, typical costs, team makeups, likely investors in that space etc.  Computing this factor is tricky as well, its like a gut score.  There’s some but not overwhelming odds.  The perception of ODDS against you is also dangerous, which is why you need a high conviction, audacity, enablement and alignment score to overcome those ODDS, which are purely suggestive, its not like you feel them, they are thrown at you by others.  When you pitch an idea, you pitch it a 1000 times to a sea of nos until you net that ok lets talk.  Through pitching you gain confidence, more data, and help hone your narrative, heighten your sauce, brag about your dog food and shine thru enablement.

Traction is a battle, but going forward I’ll be thinking more about the TPS report!  The next post will be applying the TPS to some past deals and ones i’m working on now to thinking about TPS in terms of what I see in the valley and more.

Resiliency

fight-dog-startup-quote

 

These past few weeks I’ve been reminded, called upon, and brought to channel-  resiliency.  I cannot stress the amount of typical odds that are against any commercialization effort.  Its a fun, challenging time.. at times.  Pile on reality, life to dos, family struggles and well general stuff, and the need to be more resilient is never more pressing that ever.  You must press on.

resilient

 

Starting up, building new ideas, going to where your heart says you should be going, where your intuition has carved out a reality it can see as real as everything around you, but the barriers and the odds stall your traction, question your position, slow your every effort.  The market is wicked judge, we call it product acceptance or adoption, others would call it a slaughter.  95% of all start ups fail, of those failing, over half if not more are in denial.

fail

 

Infighting is common.  I’ve seen it every startup I’ve known.  Especially the first ones.  Seasoned folks, ones who’ve either succeeded or died on the vine, they’re more appreciative to true metrics and attaining true fit as early as possible.

Unable to build their big idea is another problem, usually caused by lack of funds, but often caused by scope creep- endless what if we did this, before getting the initial idea in front of customers it essentially kills the coveted traction we all want to see.

Entrepreneurs vary but they all need money.  Some are exceedingly awesome in manifesting it on demand, thru their relationships or just power to command dollars in advance from customers eager for their next way of being.  But funds don’t rain down from the sky every sunday at noon, they’re usually hidden.  However I will say in today scene, money is not the problem.  Its people first, getting people, getting the right people, and then getting the right story, the right narrative and making the compelling- let’s do this pitch, that shows you got the math, you have the gusto, you are going to where others can’t go, you’re a sure fire bet.  But like that stat of most startups fail, most startups don’t net funding.

Cool idea, no one wants it.  I’ve heard this line a gazillion times.  Its painful to hear, its more painful to tell others, and its one of those things that drives entrepreneurs, the mission, change that verdict, get customers to want your big idea.  Its mission impossible, game on, lets do this.  I tend to think if I want this, maybe there are a few more of me’s on the planet.  Sometimes thats true, they are out there, getting them to part with cash tho, thats an art form.  You have shift, your focus is less on you and more on them, and understanding people, break out your psych cap, you have many roles to play in this game, you want the future you see, you gotta work for it.

I_want_to_believe5

 

What would Fox do?  He believes.  I have to believe as well.  Despite the odds, tech commercialization is not for the people that can’t believe.  This biz is built on what ifs, its middle name is RISK, sure minimized by patent protection provided your on a barrel of cash, but if not, you must believe, you must fight for the disruptive realities your inventors see, you have to help them seem, help them navigate, help them either see that this idea is not it and another could be or you have help them see this idea is not only it, but it can be more.

Everyone has a formula, a process, the only one thats truly worked for me is getting up every day and getting back to work.  Its to help see what could be, make the math work, and then go like hell for it.  Sometimes I just don’t get the yardage but I always want to get back on the field.

And yes, we all thought Fox was crazy, as am I would think.  Crazy to think you can take a few technologies and change the way its done before, disrupt, make it go, make that baby, fly, thats the mission, you game?   What’s really crazy is to look back on what you created by taking those changes, by not just taking a risk but willingly seek it out cause behind risk lies opportunity and then you’re on the path.

Embrace your resilience.

Seeing Invention, Experiencing Invention

Typically at the Technology Commercialization Office, I “see” inventions.  They come in the form of discussions, disclosures etc, its the norm of how things work.  I see, meet, eval, and then help do the dance toward will it go can it go into commercialization.

This weekend my father went into the Ross Heart Hospital, for some heart work.  As the good son, I helped bring my 86 year old mother along.  It was the first time that I would “experience” the inventions typically revealed to our office.  Over the past two years at TCO, we’ve seen dozens  of patient experience improving technologies.

Its one thing to see technologies written on paper from docs and researchers, its another thing to experience them.  Holding my mothers hand over the past few days and watching her and I deal with the anxiety of the experience, it makes an impact on ya.  No focus group can truly grab the experience like this.  No disclosure of an idea measures in comparison to the real moment of an idea, good or bad, as it unfolds in person.

My father is in great care.  He holds Ohio State as high as the whole of the Catholic Church.  As a professor here in Industrial Systems Engineering for over 40+ years, where he helped start and build the Human Factors program at Ohio State, and a volunteer communion deacon at the hospital for 10+ it seems upon his retirement, he’s roamed these hospital halls and shared his wisdom and compassion with hundreds.  Now in the bed, he’s patient and humble and we talk about little things, plants in the garden, dirt to move here and there around the yard and then, the researcher in him pops in and we talk about the various ideas and inventions and experiences we experienced here in our stay.

The Rockwell’s are a family of researchers.  We’re geeks thru and thru.  We talk about things like cognitive use models for dinner chatter, we chat about ergonomics for fun, and this past weekend the hospital, we chatted about what was working and what wasn’t working in user experience.

lets ramble into some specifics..

Parking, no big issue, course the last thing on your mind is parking cost.  Sure its five bucks but don’t care, I’ll pay anything.  When you have a loved one in pain the last thing you think about is the bits of reality that surround the now.  Nothing else matters.  This of course can benefit a providers bottom line in exploitation of that fact but overall I found OSU parking decent and expected.

Care karma.  Ohio State gives off a strong vibe of care and community.  The park, trees and grass out side the hospital lobby comforts me, it soothes my mother.  She did some tile work in the Spirit of Women park, this gives her a conversation to have, a memory to recall, we help step over the “what time, what procedure, whats going on with Dad” fester.  Inside the Ross, you see people going about, but the notions of care are front and center.  The piano in the lobby, the friendly people.

Wayfinding.  I’m used to Ohio State, but this was one of the first times navigating campus with a sense of urgency, a sense of where do I go, where do I take my mom, where do I stand, where do I get help, where, where, where.  Wayfinding and navigation in care facilities and hospitals is so critical.  A sign is the first great anxiety reliever, it beats a smile every time because you never know where you’ll find the smile.  But signs, they’re eternal, place them, over communicate I say.   Just a few weeks ago my mom was in Riverside- there the wayfinding is very yellowbrick road like, here at Ross, less markers let you know where to go, you basically have to experience them and then pray that everyone else looking to catch up to where you’re at can find their way.  Ross still has a ways to go in making navigation through out the care facility obvious, and it needs to be explicitly obvious.

Waiting room.  Now here is where we experienced one of the first inventions I’ve seen revealed to our office at TCO.  Essentially its a waiting room system that tracks where your loved one is and their status.  Its a basic listing display on a large LCD monitor, meant to help inform you and let you know the steps of a procedure.  The mission is to inform, clarity, and provide comfort.  It sort of worked but was hard to navigate.  4 columns are presented on a large display screen.. (your ticket #), (which part of the procedure the patient is in), (clock time), and (another clock time) – Ok so the problems here, first, the headings that tell you what these columns are are not visible so if you don’t figure things out you’re lost, as we were for the 20mins or so staring at the display.  Second problem is that your ticket number starts with a prefix of like 30 and then the following numbers relate to your patient, so we had 305741, but on a display that constantly changes the numbers aren’t in order, so you quickly get confused.  Next problem was the 2 last columns, the two numbers didn’t have any AM or PM markers and they were in military time so if you didn’t know they were times, you’d think room numbers.  For me I got that the system was beta, basic, but to watch my mom stare at this screen with intent and focus and anxiety on how to read it properly to understand where her husband was, well that sucked big time.  She kept her eyes on that flat panel display as if we were at the horse track watching our horse, go LUCKY!!  A few fixes on that system and it’d be alot better, sadly i don’t think it’d change the effect it had on my mom.  She’d still stare at that screen as if its the only thing between her and the status of her husband.  As for value/commercialization, its a good idea to implement, viability to take to market- thats mixed.  Depends on competition and how well it integrates into other systems and or does the system relate to any reporting for management etc.  Does it help the patient experience, a bit, more than the unknown but hard to say how it alleviated anxiety.

Fall Risk Wheel.  Once in the room I noticed the Fall Risk Wheel, this is a wheel that the nurse can turn to highlight varied fall risk indicators for the patient.  I told my Dad, “hey here’s an invention I saw at TCO…” we sat in the room and evaluate the idea.  “Dan.. I’m yellow… I’m no yeller!”  he retorted with a laugh.  Just seeing him laugh was a good sign to me.  Alert as always is good.  You’re a risk, I told him.  We chatted about the device, it did seem easier and more efficient to use than say the written word FALL RISK on a whiteboard in the room.  But it feels marketing, or signage, “not sure how you sell that Dan..” he said.  I think with research/study with nurses/docs that tool could be eval’d and then folded into a larger fall risk effort project, which I believe the university is doing.  On its own its a wheel, be it better than a marker on a whiteboard.  Over the time of my fathers stay he kept noticing it tho.  “Dan, i’m GREEN! GO!!!!” I later laughed and he did too.

Room Design.  Half way thru his stay he told me.. “Dan, Ross is not like other hospitals, these rooms are designed in such a way that you do the tests in them….”  The echocardiogram machine wheeled in.  The nurse turned off all the lights and began a test.  The sound of the echocardiogram is unnerving.  So the room works to do the test in the room, just not sure if family should be in the room during the test.  The swooping sound of the echocardiogram is creepy, its spooky.  The sound was unnerving but watching my mom react to the sound as if one of her boys had just gotten hit by a car or something was too hard to watch.  I desperately felt the need to do a mini quest with mom, “lets go find the coke machine, we need a coke or something..” anything to get us out of the room.  I probably read emotion off people too much, its part of the job I think, I’m always trying to read people, anticipate the “feeling” behind the eyes, the body language etc.  We didn’t leave the room, we endured the swooping.  I wished for headphones for the nurse.  I imagine Super Mario Brothers sound effects in my head, an option on the user experience that would allow the nurse to use some other less creepy sound.  I debated on whether or not the sound really mattered to hear it, I mean its on the screen right?  Soon it was over.  My father joked and said that system would be good for making bass musical instruments.. “I like that bass.. I have a good bass.”  Mom was relived it was over.  I was too. 

Empathy and conversation. “Well she was a no nonsense gal…” referring to the Echocardiogram nurse as she wheeled the machine out of the room.  “Dan, note empathy, a note of concern and care can make a world of difference..”  he was referring to the simple conversational notes caretakers can do to make a patient stay more bearable.  “Tell me about your family, your kids..” … change the- turn over to a – could you please turn over and thanks” that makes this experience more meaningful.  We all need more empathy.  Ross care givers were fantastic and they gave us a ton of empathy, but we always wanted more.  We wanted the experience to be over, how do you compete with that?  You can’t really.  You can only comfort and understand so much, and my father wanted understanding thru conversation, thru human exchange of talking and recognition.  He wanted to be seen, heard, noticed, cared for, understood, and then of course, not bothered with.  LOL  Humans!

 My father is home now and I feel relieved for him to be done and out in record time.  Hospital stays are shorter and shorter but when you’re there they feel eternal.  It was good to see and experience these inventions I see every day at work first hand.  I have a greater appreciation for the researchers and doctors that invent these things.  Its a wild time for health care.  You can feel and sense and I too eagerly hope to help continue the improvement and advancement of health care.  GREEN, GO!!!

PITCH!

Shark Tank is one of my favorite shows on television.  I watch as many as I can in all forms- Dragons Den is where the show spawned from, Dragon’s Den is the BBC version of it.  Its a great show.  You can learn alot about business, big ideas, wants/needs, valuation, money, how to make money, negotiations, leverage, patents, product, packaging, promise, confidence, the american dream, just doing it, screw it lets do it, heck no, no deal, got a deal, insulting deal, awesome deal, what deal, who you are why you’re there, them, those sharks, who are they, what they did to get there, sweetness, showmanship, how to stand, how to act, how its shot, what was edited, how they got there, why they do the show, how does the show make people think, feel, be, and more.

Shark Tank is a staple in my “inspiration TV trend” these are basically anything and everything shows that empower and inspire people.  Everything from shows that walk you thru what its like to flip a house to whats it like to make clothes and sell it on the runway to quick fire challenges in Top Chef.  Ok its a huge category of shows that inspire you.  The biz slice or the startup slice of themed shows like Shark Tank are fun to watch, but hey, get on there, that’d even be better.

On May 15th, Shark Tank is coming to town, no not the sharks themselves but the casting directors.  I figure they’re here for a few reasons, one Ohio State is a big big big big school.  Second the midwest is getting hot, its getting interesting, its getting cool.  Columbus is getting attention, we’re netting some swanky intel action in the past 24 months.  Lots of bit press about lots of different things.  Shark Tank has done “university” theme’d episodes, odds are they’re crafting one, or seeing if there’s enough to craft one around the Ohio State “buckeyes” theme.

This is why its hugely important that we stand and represent.  So the cattle call is for Ohio State alumni and students.  On May 15th, you get 60 seconds to not only pitch your big idea, your passion, but your presence, your TV worthy goodness to the casting directors.  If they get enough material everyone in the state let alone Columbus wins from seeing our episode of buckeye pride on TV pitching their next big idea.  Other cities and universities are getting the opportunity, why not us?

This morning I talked to a promising hardware startup team of students that we’re debating the pitch.  They were even advised, mentored in town to not pitch.  This to me seems insanely crazy.  I hear it all the time really.  Don’t pitch until you’re ready, be solid, be working, be done, be perfect, all of which to me is a lie.  Its a falsehood, its a gamble.  Time is chipping away at your fragile exterior and you’re waiting for that coveted perfection nirvana to arrive.  Of course I’m just another voice in the crowd, another supposed mentor with a megaphone shouting down.  My credentials are only so much, I have no multitude fund o cash behind my name, I only have the experience i have and the success and failures and the mighty gut in the mix.  But I am just dazed and confused by the notion of not going after any and all opportunities one can to net momentum.  So many examples in my life are built on going fast and saying sorry or sweet later.  This doesn’t mean devoid of focus (thats for another post) focus is key, but you need a radar of wonder around it, and if someone enters your zone of “dude that could help by x factor” you should not just consider it but go after it hard.  If you’re early enough in the game, you have nothing to lose.  Oh so you made an ass outa yourself, big frickin deal, blow that shell off and get back to work.  I think you have to chase the moments you want down with a passion, otherwise you let elements of chance construct your fate while you think you control them.

Columbus has its own evolving Game of Thrones like startup culture, there are the doers, the advisors, the cautionaries, the wildlings, and more.  And when you want knowledge, advice, you soak it up like a sponge, some times its easier to invent your own system vs navigating the one you’re supposedly supposed to navigate.

But I think about this window, this opportunity, getting on the tank and failing is still worth about 400k in advertising I figure and yes I’m making that up, just thinking sheer size of show, TV time, reruns factor, shark tank alumni status etc.  Heck the more of disaster you are, Shark Tank stat wise, still means you’re likely to get funded.  If you rock the tank, you have a potential to win hugely.  The connections alone, having these sharks actually care about you, and their investment in you is so good, what a good problem to have.

Now not everyone has had a good experience in the tank, and keep in mind just doing the casting call doesn’t mean you get in.  But I dunno, in today’s scene where momentum is basically everything, I don’t see the downsides to trying.  All efforts will boil down to the basics, time, people and money.  If you have all the time in the world, all the money you need and don’t need any help, then you don’t need things like tank.  Course I figure if you’re in any notion of a biz, you lack all of the above and are always looking for more.

Most startups end up in a stats sheet where they tried and failed, or they never tried at all.  Being in this sheet below wouldn’t be all that bad if you ask me, and we’re saying 60 seconds.  If you don’t have 60 seconds to brag to the universe as to why you should exist, you should re-examine why you’re attempting to make a biz in the first place.

Now the kicker about the tank is that they’re less about typical startups and more about real people biz, that opens up the opportunity I think.  Columbus tends to struggle or down right divide the product biz people from the startup software biz people and then you have the consulting biz people in the middle.  The tank likes scale, so software seems applicable but in my viewing history of the show, they like products more so.  They like products and tangible things.  Not saying software is a no go but saying that the door is wiiiiide open, go go and go.  I think if I was a casting director, my formula of choice would be- is there a story here, are they camera material, is it cool, can they pitch, sounds interesting.  Notice i didn’t say its a business.  How many times have we seen Shark Tank and think “where’s that business?” how’d they get on the show?  They get on the show because they’re a good story, regardless of business, if they’re a good business even better, of course I want you have a biz and do the pitch and get on the show, but I also want you TRY regardless.  Its 60 seconds, what do you have to lose?  Represent Ohio State, represent buckeye pride, represent hustle manifested and get on that show!