Returns & Pickups

return product iconSelect the type of return you have below

Central Receiving provides a free service to the University Community. Central Receiving will pick up any of the following: Returns from external vendors(Items must have been shipped to you through Central Receiving) , Returns to the Stores warehouses, Empty Toners that need recycled, Empty Gas Cylinders, as well as UPS and FedEx shipments that you are sending out.

Important – After submitting returns, please attach the form or the email confirmation to the package and leave the item so it is visible to the driver in the same location that is selected on the returns form. Please communicate to others in your department where the return is located in case you are not present when our driver arrives. 

  • Outgoing UPS or FedEx shipment

    • Note – Scheduling a Pick-Up by a Mail Services driver is only for items that do not fit in a UPS/OSU drop box. Requests must be made by 3:00pm for same day pick-up. Any pickup larger than 100 lbs. or more than 10 pieces, may be scheduled as a bulk pickup, for the next business day.
  • PO Return

    • Note – Our vendors typically have a strict 30 day return policy. Please keep in mind, when you submit your request for return, we need time to make the pick up and contact the vendor inside of that 30 day window. To be safe, you should submit your returns ASAP.
  • Stores Warehouse Returns                

Please note that the request forms work best with current versions of Internet Explorer, Chrome or Firefox

Google Chrome_icon_(2011)Download Chrome                       firefox-512 Download Firefox

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