In the Spotlight – Melissa Walters

Hello! My name is Melissa Walters and I have been an Office Assistant with the Miami County Extension Office since December of 2006.

My main duties in the office involve greeting our clients as they walk in our front door, managing the 4HOnline database, updating the county website, 4-H newsletter, helping with our Master Gardener program, registering ServSafe participants, and whatever else comes my way. J

I grew up in Miami County and still enjoy living and working in this great community. I married my wonderful husband Nathan in November of 2013 and we had our son Tobias (Toby) in December of 2015. We love spending time with our families, and are thankful that most of them are close by.

I love to read, travel, go to the theatre, and I am an avid movie lover. I have most recently discovered (thanks to my husband’s passion) an enjoyment of barbershop music. We have been able to attend a district competition or two and hope to attend an international competition someday.


CFAES Staff Advisory Council Annual Awards

The CFAES Staff Advisory Council invites you to nominate an outstanding staff member! Nominate a colleague who helps make this a great place to work!

Shirley Brooks Jones Award – $500 Award
Recognizing a staff member who provides outstanding and ongoing excellence in service to faculty, staff, students and/or others. Enhances the quality of work-life in ways that makes a significant difference for colleagues or customers.

Key Values Award – $300 Award
A service award for dedication, cooperation and positive attitudes in the workplace. Nominations limited to staff members within their first three years of employment.

Innovation Award – $300 Award
For developing and/or participating in project initiatives and/or process operation improvements that enhance CFAES, Extension, ATI or OARDC and its mission.

Special Recognition Award – $300 Award
For going above and beyond job duties; special commitment to tasks, positive customer service, and improving workplace communications.

Nominations are due August 31, 2017. Click here for application and award descriptions.

Questions? Contact Amanda Forquer, or 419.947.1070.

Handling PCard Transaction Disputes

PCard transactions that appear on your monthly PNC statement should be carefully reviewed each month by the cardholder or card manager to ensure that duplicate, erroneous or fraudulent charges are not made against the PCard account.

If a transaction is believed to be fraudulent, the cardholder or card manager must contact PNC immediately to shut down the PCard from further fraud exposure. A replacement card will be issued by PNC and can be sent by overnight delivery to the PCard Office.

For more details read the full NewsLink article. For additional assistance please refer to the Office of the Controller PCard Dispute guidelines or contact the PCard Office.

OSUE Teams Needed for Research Study

I would like to invite you to consider participating in a study involving Extension programmatic teams. My name is Crystal Ott, and I am a master’s student in the Department of Agricultural Communication, Education, and Leadership in the College of Food, Agricultural, and Environmental Sciences at The Ohio State University. I am working with Dr. Jeff King in the OSU Leadership Center. The purpose of my study is to explore elements that lead to sustained productivity of teams.

Benefits of Participation in this study:
• Teams will have the opportunity to complete an online Team Emotional and Social Intelligence assessment at no cost to them
• Teams will receive feedback based on their results
• Teams will participate in a 2-hour workshop to improve skills
• Teams will leave with strategies to improve their productivity as a team

• Teams must be in operation for at least one year
• Teams should have between 8-25 members
• All team members must be age 18 or older to participate (undergraduate and graduate students can be included)
• Teams must be OSU Extension Programmatic teams (a group of professionals who work in a coordinated effort toward a common goal to solve a problem – not just advisory)
• Members of teams must be willing and available to complete the pre-test, assessment, training session and post survey

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2017 OSU Food Waste Collaborative Conference and Webinar

Food Waste Policy: Present and Future
Friday, September 15, 2017, 8:30 a.m. – 3:00 p.m.
Nationwide 4-H Center

A significant portion of food we grow and produce is never consumed, either left in the field or thrown in a landfill. Research indicates that as much as 40% of our food supply is wasted, with collateral damage that includes economic loss, unnecessary food insecurity as well as climate and environmental issues. Major contributors to the issue include confusion about food expiration labels, local composting rules, and liability surrounding food donations. The second annual OSU Food Waste Collaborative Conference and Webinar will explore current trends in food policy that both help and hinder our ability to reduce this alarming amount of loss in the food system. “With so much policy and technology innovation happening across states, counties and cities, and with the change in federal administration, we wanted to update those interested in food waste on all the latest policy and technology happenings” said Brian Roe, Collaborative leader and conference organizer. Participants can join us for a full day of programming in person at the 4-H Center, or enjoy the morning sessions remotely via live stream.

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New Outlook “Report Phishing” Button

The OCIO recently released a new Outlook plug-in for Windows (Mac version currently in a testing phase) to simplify the process of reporting a phishing attempt. Staring on Monday, August 14, 2017 (and continuing over the next few days), CFAES ITS will begin rolling out the report phishing Outlook button across CFAES. Once installed, you’ll see the following button appear in your Outlook toolbar. If you don’t immediately see it appear, you may not have yet received the plug-in or you may have to close and reopen Outlook.

The previous steps to report a phishing attempt required you to click on/open the email, select “Forward,” type in “,” and click send.

Starting Monday, just highlight/open the email (please don’t click on any links or attachments), click the phishing button, confirm you want to report it (a small dialogue box opens presenting you with an “OK” button or a “Cancel” button), and you’re done. You’ll receive a submission confirmation email soon after. The email will then be automatically moved to your “Deleted Items” folder (just in case a mistake was made).

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Director’s Drop-In 081417

Complementing the Community Engagement Conference next year (to be held January 24-25, 2018) will be the Buckeye Summit (at COSI on April 13, 2018). As we have previously shared, the Engagement Conference aims to provide a forum for faculty, staff, students and our community partners to showcase our work in Advancing a Culture of Health and Wellness through Community Engagement.

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CFAES Supervisor Training

Effective supervision can be one of the greatest factors in the success and development of your unit and its employees. Whether you’re new to supervision or have years of experience, there are constantly new challenges to handle, but also no better feeling than when you help your staff to excel! This training will focus on core competencies of effective supervisors, how to conduct a fact finding, when to reach out to human resources, as well as addressing common concerns or trouble spots for supervisors.

In Columbus:
August 24, 9:00 a.m. – 12:00 p.m.
September 6, 1:00 p.m. – 4:00 p.m.

In Wooster:
August 30, 9:00 a.m. – 12:00 p.m.
September 13, 1:00 p.m. – 4:00 p.m.

Cost: $10.00, includes training and refreshments

Amy Burns, PHR, SHRM-CP, Human Resources Manager, College of Food, Agricultural, and Environmental Sciences
Michelle Gaines, PHR, SHRM-CP, Employee and Labor Relations Consultant, Office of Human Resources
Register by: Monday, August 21 at Noon (12:00 p.m.)
Click here to register. For more information, contact Amy Burns (