How to Install Silverlight on PC Computers

If you are a PC user, you’ll need to install Silverlight to view our OSU MedNet21 webcast.

Here’s a tutorial that will show you how to install Silverlight:

InstallingSilverlightforPC_1

InstallingSilverlightforPC_2

If you click on the “View Webcast” link on one of our webcast pages and don’t have Silverlight installed, you should see one of the images above.  To download the software, you can click the button that displays “Click Now to Install” or “Get Microsoft Silverlight”.   You can also visit this link: http://www.microsoft.com/silverlight/

 

InstallingSilverlightforPC_Pre3

When you get to this page, click the Download Now button.

 

InstallingSilverlightforPC_3

Now, click the Save File button.

InstallingSilverlightforPC_4

You’ll notice that the Silverlight.exe file can be found in your Downloads folder once it finishes downloading.  Double-click on the Silverlight.exe file.

InstallingSilverlightforPC_5

The following Dialog window will appear.  Click the Run button.

 

InstallingSilverlightforPC_6

Next, click the Install Now button if you agree with the License Agreement.

 

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Once you click Install Now, you should see a window similar to the above.

InstallingSilverlightforPC_8

The following Installation Successful dialog window will appear, once the installation process is complete.  Now, click the Close button.

 

 

 

 

How to Install Silverlight on Mac Computers

If you are a Mac user, you won’t need to install Microsoft Silverlight to view our OSU MedNet21 webcast, when using the Chrome or Safari web browser. However, Silverlight must be installed if viewers are watching using the Firefox web browser.

Here’s a tutorial that will show you how to install Silverlight:

InstallingSilverlightonMac_1

If you click on the “View Webcast” link on one of our webcast pages, the image above is what you’ll see if Silverlight is not installed on your computer.  To download the software, you can click the button that displays “Click Now to Install” or you can visit this link: http://www.microsoft.com/silverlight/

 

InstallingSilverlightonMac_2

Click the Download Now button.

 

InstallingSilverlightonMac_3

Now, click the Save File button.

 

InstallingSilverlightonMac_4

You’ll notice that the Silverlight.dmg file can be found in your Downloads folder once it finishes downloading.  Double-click on the Silverlight.dmg file.

 

InstallingSilverlightonMac_5

The following window will appear with the Silverlight.pkg.   Double-click on the Silverlight.pkg file.

 

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Next, click the Continue button from the dialog window that appears.  This will advance you to the next window.

 

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On the next screen, read the License Agreement and click Continue.

 

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Click the Agree button.

 

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Now, click the Install button to install the plug-in.

 

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The following should now appear on your screen.

 

InstallingSilverlightonMac_11

Once the software is installed, “The Installation Was Successful” dialog will appear.  Now you can click on the Close button because the software is now installed.

 

Turning Off Pop-up Blocker to View Webcasts

OSUWexnerbloglogo2014Turning off pop-up blocker to view webcasts is extremely important, if you’d like to view our MedNet21 CME webcast. This is also required for viewers watching on mobile devices, tablets and computers. This blog write-up will guide you through the process of turning off your pop-up blocker to view our webcast.  Let’s start first with how to do this on iOS devices.

Turning off Pop-up Blocker on iOS devices

Pop-upblockeron

On the iPhone or iPad, click on the Settings button and navigate to the Safari Settings and scroll until you see Block Pop-ups.  If it’s on, turn off Block Pop-ups by sliding the on button to off.

Pop-upblockeroff

It should look similar to the image above when Block Pop-ups is off.

AllowPopupiphone  (image of iOS 4)

AllowPop-upfromiPad (image on iOS 5)

Exit the Safari browser and in the Safari Settings choose Clear History.  Restart your browser.

Now go to the MedNet21 webcast page of the webcast you would like to view and click on the View Webcast on Demand button.  A dialog window should appear. When it does click the Allow button.

Once you click the Allow button you will directed to the webcast.

ClickthePlaybuttononiPad

If the webcast does not automatically start click the Play button in the video window to the left.

WebcastPlayingoniPad

Once you click the Play button the webcast should start similar to what’s displayed above.

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Turning off Pop-up Blocker in Firefox

If you need to turn off Pop-up Blocker in Firefox here are the steps.  Navigate to the Tool Pull-down menu in Firefox and then select Options from the list.

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On the next screen, click on the Content tab and uncheck the Block pop-windows checkbox.  Once you disable the Block pop-windows checkbox, exit the Firefox browser to close the application.  Restart your browser.  Next, navigate to the webcast page and follow the steps above to view the webcast.

turnoffblocker

Turning off Pop-up Blocker in Firefox

If you need to turn off Pop-up Blocker in Internet Explorer here are the steps.  Navigate to the Tools Pull-down menu and then choose Pop-up Blocker and select Turn Off Pop-up Blocker from the Contextual menu.  If there is not a Contextual menu that displays Turn off Pop-up Blocker, then that means Pop-up blocker is not turned on.

Once you disable Pop-up Blocker, exit the Internet Explorer browser to close the application.  Restart your browser.  Next, navigate to the webcast page and follow the steps above to view the webcast.